FAQ

 

    • Slerp is a plug and play e-commerce plaform with mobile pay-at-table, click & collect and home delivery functionality.

    • Slerp is available nationally for the mobile table service function, and wherever there is a courier presence for deliveries (major cities).

    • Any Budweiser Brewing Group customer who stocks at least one draught brand on your bar.

    • No! The great thing about Slerp is you only pay commission on sales when you decide to use the platform.

    • Much lower commission rates - Slerp typically take 7.5% but we’ve secured a 3.5% plus VAT rate for Budweiser Brewing Group customers.

      Rapid set up time - Deliveroo accounts take approx. 5 days to set up, whereas a SlerpSpace can be setup in 1-4 hours.

      Autonomy over account changes and preferences - no need to go through an account manager. Through the admin dashboard you can make instant changes as you please.

    • 1-4 hours on average. You create your own SlerpSpace using their simple online tool so it can be done in your own time. It is recommended that a small product offering is added in order to go live, and additional products to be included later on.

    • As part of your Slerp setup you will receive a unique QR code that your customers can scan to view your menu on their mobile device. All Budweiser Brewing Group customers who subscribe to Slerp will receive a point of sale kit to help drive awareness of the mobile pay-at-table offering.

    • Yes Slerp integrates with all major POS systems. Check out the Slerp website for more information.

    • Once your SlerpSpace is live you’ll be contacted by our partner agency to fulfill your Welcome Kit order. You will need to provide your delivery address and QR code.

    • If you want to know more, just use our contact form and you will be contacted by a Budweiser Brewing Group Rep who can answer all your questions. This will not commit you to anything.

    • This tariff is cheaper than any like-for-like quote you will find on a price comparison website or through an energy broker.

      This may not be cheaper than your current tariff. But will be cheaper than your renewal price or any other provider in the market while shopping around.

    • You’ll need to pay your energy bills via direct debit. If you don’t have a direct debit in place or you cancel it, the tariff price will increase by 7.5%.

      By switching to this tariff you are agreeing to be contacted by Opus and where eligible have a smart meter installed for each fuel Opus supply. Smart meters are the new generation of meter which remove the need for having to read your meter and contact your supplier. This will be installed at no additional cost to you and will continue to work even if you decide to change supplier.

    • You can sign up to this exclusive tariff up to 8 months before your current energy contract ends. We’ll then switch you to the Budweiser Brewing Group tariff at the end of your current contract.

    • Yes. Budweiser Brewing Group draught customers can take advantage of the exclusive renewable energy tariff. However, existing Budweiser Brewing Group customers are not eligible to receive the additional Savings Booster discounts.

    • Yes. You can agree to switch across to the Budweiser Brewing Group tariff at the end of your current fixed term period. This can be done up to 9 months in advance of your current Opus Energy contract end.

    • You’ll be responsible for the renewal of your energy contract with Opus Energy at the end of the fixed term period. If no renewal contract is already agreed, Opus Energy will send you a letter 60 days before your energy contract expires, explaining what to do next. If you take no action, you’ll be moved on to the Opus Energy Monthly Plan product.

    • You are eligible to receive the Savings Booster discounts if you meet the following criteria:

      You have entered into a contract with Opus Energy and remain under electricity supply with Opus Energy. You have installed at least 1 draught product from Budweiser Brewing Group’s selected list (see below), You continue to stock the brand for the duration of your energy contract with Opus Energy. You are within 12 calendar months of the draught product installation date.

      You are not under any debt/fraud/disconnection investigation with Opus Energy.

    • The draught products eligible for this promotion are listed below:

      Budweiser, Stella Artois 4.8%, Bud Light, Camden Hells, Camden Pale Ale, Beck’s, Corona, Goose Island Midway IPA, Goose Island IPA.

    • If you install one of the selected draught products, you will receive: £20 per premises per month.

      Two draught products: £50 per premises per month

      Three draught products: £120 per premises per month.

    • The Savings Booster discount will be paid as a credit line on your monthly energy bill from Opus Energy. The description on your invoice will read ‘Budweiser Renewable Energy Savings Booster Discount’.

    • You will receive the credit for a total of 12 months from the installation of your first draught product. The total Savings Booster discount period remains unchanged even if you add further draught product during those 12 months. Only the amount of the Savings Booster discount will vary.

    • Budweiser Brewing Group and Opus Energy will provide marketing materials (both physical and digital) to help you promote your renewable energy commitments to your customers.

    • You will begin accruing your Savings Booster discount upon the installation of the selected draught products.

      If you have started your Budweiser Renewable Energy Tariff with Opus Energy, you will receive the Savings Booster discount on the first invoice following your installation. If the draught product is installed within 10 days of the next invoice date, the Savings Booster discount may appear on the following month’s invoice.

      If you haven’t started your Budweiser Renewable Energy Tariff with Opus Energy, you will accrue the monthly Savings Booster discount until the start of your energy supply contract (up to a maximum of 8 months). You’ll then receive the accrued Savings Booster discount on your first monthly invoice.

    • Opus Energy will only apply Savings Booster discount once Budweiser Brewing Group have confirmed the draught product installation date and authorised the payment. If for any reason you do not receive your Savings Booster discount as expected, please contact your dedicated Budweiser Brewing Group rep or account manager.

    • The amount of Savings Booster discount available can vary depending on how many draught products you stock. If you cease to stock any of the eligible products, you will no longer receive the Savings Booster discount.

    • Budweiser Brewing Group have the right to notify Opus Energy to cease applying Savings Booster discount, at any point, if your conduct is not deemed appropriate under the conditions of the promotion.

    • Opus Energy will match every unit of electricity they supply to you with a guarantee of origin certificate. Certificates are issued by the energy regulators and given to renewable energy generators to prove each unit of energy they have generated is accounted for.

      To find out more information, please visit: https://www.opusenergy.com/certified-renewable/

    • If you want to know more, just use our contact form and you will be contacted by a Budweiser Brewing Group Rep who can answer all your questions. This will not commit you to anything.

    • The Loyalty app allows Budweiser Brewing Group customers exclusive access to rewards, discounts and content.

    • No, you will need to register your interest and a Sales rep will be in touch to arrange a draught install. Once you stock this product you will be able to gain access to the loyalty app through your client ID.

    • The old Boost your Business platform has now moved to the loyalty app, you will need to contact your local sales rep in order to obtain your invite code.

    • Register your interest in the app on www.savepublife.com or contact your local sales rep. They will be in touch to provide you with your client ID and invite code.

    • The rewards are divided into three tiers Always On, Standard and Premium.

      • Always on rewards give you access to year round discounts and benefits just for being an active user of boost your business.

      • To earn Standard rewards you must complete tasks within the app. Each task gives you bottle cap points,. You need 100 bottle cap points in order to unlock a standard reward.

      • In order to unlock a premium reward you need to install a new draught product, and upload photographic proof. This will be reviewed in a quarterly questionnaire.
    • The rewards will vary monthly and quarterly and will range from discounts, industry accreditations, social media campaigns and much more!

    • Tasks need to be completed in order to earn 100 bottle cap points. Tasks can vary in point value from 10 - 100.

      Tasks can include: uploading photos, opening the app, reading articles, viewing brands, viewing beers, completing questionnaires.

    • You! The app now means that you self-audit. You will need to upload photographic proof of your draught beer assortment which will then be verified by our team. We will also carry out impromptu audits in person.

    • If you want to know more, just use our contact form and you will be contacted by a Budweiser Brewing Group Rep who can answer all your questions. This will not commit you to anything.

    • Yes, all pubs must undertake a risk assessment in order to ensure that they are COVID-19 Secure and can re-open.

      The Government’s COVID-19 Secure workplace guidelines set out the requirements against which you must assess your premises in order to make your business COVID-19 safe. As an employer, you have a legal responsibility to protect workers and others from risk to their health and safety. This means you need to think about the risks they face and do everything that is reasonably practicable to minimise them, recognising you cannot completely eliminate the risk of COVID-19.

      You will need to undertake a risk assessment for your individual premises, assessed against the relevant UK Government COVID-19 Secure workplace guidance for pubs. For England, that guidance is here. Ensure that you have read and understood this guidance. For pubs that include guest rooms, the workplace guidance for Hotels and Guest Accommodation and Visitor Economy will also be relevant.

      Guidance from the Scottish Government is available here which includes an operational guide and checklist.

    • From 4th July it will be “2m, or 1m with risk mitigation where 2m is not viable, is acceptable”.

    • Where the enforcing authority, such as the HSE or your local authority, identifies employers who are not taking action to comply with the relevant public health legislation and guidance to control public health risks, they are empowered to take a range of actions to improve control of workplace risks. For example, this would cover employers not taking appropriate action to ensure social distancing, where possible. Failure to complete a risk assessment which takes account of COVID-19, or completing a risk assessment but failing to put in place sufficient measures to manage the risk of COVID-19, could constitute a breach of health and safety law.

    • Enforcement of staff and customer safety in pubs from a COVID-19 perspective is the role of EHOs who will provide advice on mitigation measures taken following a risk assessment. There is no role of the police in enforcing risk mitigation measures except in the instances of gatherings of more than 30 people in a public area, which is currently illegal.

      Clearly if there is a public order in and around licensed premises this is for the police to enforce.

      Neither the police nor EHOs have powers to issue blanket bans on pubs broadcasting of sport, which remains legal. However, the Government guidance recommends that broadcasting of live sport does not take place where this encourages shouting and chanting. Therefore, premises should fully consider this as part of their risk assessment process.

    • Yes, once you have considered and taken account of the steps below and have satisfied yourself that it is safe to screen football matches, you can do so.

      The workplace guidance sets out a number of considerations for entertainment within pubs. https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/restaurants-offering-takeaway-or-delivery#takeaways-4-5

      All venues should ensure that steps are taken to avoid people needing to unduly raise their voices to each other. This includes, but is not limited to, refraining from playing music or broadcasts that may encourage shouting, including if played at a volume that makes normal conversation difficult.

    • No, there is not a requirement to pre-book. This is suggested as one way to manage the flow of customers and help with track and trace. Other options are available and compliant with Government guidance.

    • No, there is no obligation to collect details on entry. You can choose a number of ways to collect customer information to support the Government’s track and trace programme.

      The opening up of pubs is being supported by NHS Test and Trace. Government guidance is that you should assist this service by keeping a temporary record of your customers and visitors for 21 days, in a way that is manageable for your business, and assist NHS Test and Trace with requests for that data if needed.

      There is no defined process for this as yet. Government intends to consult shortly with industry on how best this could be implemented.

    • No, provided that you have taken reasonable steps to obtain these contact details. That might be via a pre-booking app, at their table or on the door as they arrive.

    • The guidance allows each pub to individually assess its risk and take steps to address those risk. It provides a detailed list of possible actions that each pub should consider when it assesses its risks. It is likely that each pub will adopt a different set of actions, according to their circumstances.

      However there are some elements that pubs must ensure such as:

      At this time, venues should not permit live performances, including drama, comedy and music, to take place in front of a live audience.

    • The guidance for groups in pubs reflects the current Government guidance for groups meeting generally. Currently this states:

      Going to a pub or restaurant with members of another household

      From 4 July, when eating or drinking out with people you do not live with, you should only meet one other household if you are seated indoors. People from more than two households at once cannot meet indoors. If you are eating or drinking outdoors, you can do so with one other household or in a group of up to 6 people from different households.

      In all cases, people from different households should ensure they socially distance as much as possible. Premises should also take reasonable steps to help you do so in line with COVID-19 secure principles. It remains the case that you should only have close social contact with people you do not live with if you are in a support bubble with them.

      This means that:

      Two Households at the pub = allowed indoors or outdoors. Each household should remain socially-distanced from the other, but people within the same household do not. Anyone that has formed a “social bubble” with a household also does not need to remain socially-distant from that household, but they should remain so from the other household.

      Up to 6 people from different households at the pub = only allowed outdoors. People should remain socially distant from each other.

    • The guidance does not exclude bar service. The workplace guidance for England advises that the following step should be considered:

      “Indoor table service must be used where possible, alongside further measures such as assigning a single staff member per table. Outdoor table service should also be encouraged, although customers are permitted to stand outside if distanced appropriately. Where bar or counter service is unavoidable, preventing customers from remaining at the bar or counter after ordering.”

      The intention of the guidance is that table service is considered as one of the ways in which a pub can seek to ensure social-distancing and as a means of controlling its capacity but bar service is not prohibited.

    • Yes. Use of fruit machines, jukeboxes, pool tables etc should be included within your risk assessment. In particular, consideration should be given to social-distancing, cleaning requirements and if the machines create any pinch points in the pub.

      If you have satisfied yourself that the machines can be played safely, then you can allow customers to do so. You may wish to provide a bar stool for players to ensure that they can be seated and that only one person plays a machine at any time.

      Equally, games such as pool and darts are not prohibited in the guidance. If these have been risk assessed and appropriate mitigations have been implemented (e.g. enhanced cleaning, guidance for customers, prevention of pinch-points) so that you are satisfied they are safe, they can be played.

    • Yes, if you have risk assessed how this will operate safely and have implemented any appropriate mitigations, e.g. ensure that staff serve the food rather than customers serving themselves.

    • Undertaking a risk assessment that considers and records how your pub will ensure social-distancing and the mitigations that will be applied will be key in demonstrating how you have met your responsibilities.

    • The guidance for gatherings of groups places the onus on the individuals within those groups to follow the guidance for social-distancing, whether that is a household group or a group of up to six from different households.  A pub should take reasonable steps to help those groups maintain social-distancing, but there is no requirement for the staff to ensure those customers are complying.